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Docs ยป How to transfer program data (SIP accounts, contacts, history, recordings) to a new computer

How to transfer program data (SIP accounts, contacts, history, recordings) to a new computer

1. Download softphone and install it on a new computer.

2. Find up the settings folder on your old computer. The default location of settings folder is:

C:\Users\[WINDOWS-USER]\AppData\Local\SoftphonePro

, [WINDOWS-USER] is your Windows user name.

Settings folder contains the following files:

  • SoftphonePro.ini - plain text configuration file. You can open and modify that file with your favorite text editor.
  • SoftphonePro.db - SQLite database file. That file stores Contacts and History. You can open and modify that file with DB Browser for SQLite program.
  • SoftphoneProLogFile.txt - log file
  • records - call recordings

3. Copy that folder to your new computer:

C:\Users\[WINDOWS-USER]\AppData\Local\SoftphonePro

, [WINDOWS-USER] is your Windows user name.